Thank you for visiting globalei.com. This privacy statement tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using globalei.com, you are accepting the practices described in this privacy policy. These practices may be changed from time to time, but any changes will be posted and changes will only apply to activities and information on a going forward, not a retroactive basis. You are encouraged to review the privacy policy whenever you visit this site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for globalei.com only. If you encounter links to external web sites from within our site, please review the relevant privacy policies posted at those sites for their specific uses.

Information We Collect

We only collect personally identifiable information when voluntarily submitted by you, our visitors. The information you provide is used to fulfill your specific request. This information will only be used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add your information to our mailing list. Any additional information that is gathered is used to help us personalize and improve your experience at globalei.com. Here are the forms of information we gather:

Information You Provide: We receive and store any information you enter on our web site, along with other forms of communication. You can choose not to provide certain information, though this may prevent you from being able to complete the process where you are entering this data. We use the information that you provide for such purposes as responding to your requests and orders, customizing your shopping experience, communicating with you, and improving our web site.

Automatic Information: We receive and store certain types of information whenever you visit globalei.com. Like many online sellers, we use “cookies,” and we obtain certain types of information when you visit globalei.com. The technical data that we gather is: your IP address, login information, e-mail address, password, computer and connection information (such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform), the URL clickstream to, through, and from our Web site, including date and time, cookie number, and products you viewed or searched for. We only gather the email address and password supplied by you to log in. We do not gather other email addresses or passwords from your computer. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Shared Information: www.globalei.com does not share or sell any personally identifying information gathered from our visitors with or to any agency or company for marketing purposes. We may share this information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when permitted or required by law, while trying to protect against or prevent actual or potential fraud or unauthorized transactions, or while investigating fraud which has already taken place.

Information Safety: Any personally identifiable information we may acquire from our visitors will be kept in a secure manner. Only authorized employees, agents and contractors (who have agreed to likewise keep information secure and confidential according to our privacy policies) of globalei.com have access to this information. Transmission of your order is protected by using Secure Sockets Layer (SSL) software, which encrypts your information. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

You may contact us by e-mail at info@globalei.com. You may also call us at +27 (0)87.630.0868 in South Africa or +1.415.354.5688 in the United States.